What is a cookie?

A cookie is a file containing information about the behaviour of an internet user. This means it records preferences, such as the language chosen. From the technical perspective, a cookie is created by the server of the website visited but recorded on the user’s hard drive.

Practicalities

Some cookies are necessary to the functioning of the website www.alpha-card.com. Others are used to draw up statistics allowing us to offer you a more enjoyable visit. There are different types of cookies. Alpha Card uses technical, tracking and third-party cookies.

Via tracking cookies, we are able:

  • to improve the content and operation of our website to personalize our services for every user because your preferences are stored (choice of a language or currency…) ;
  • to draw up statistics (tracks the amount of visits of our visitors, and the time of the first visit to check approximately how long a visitor stays on our site, when a visit starts and approximately ends;

Via third party cookies we are able to

  • to analyse our website’s usage by using Google Analytics where we look at how much time you spent as a visitor on our sites, the origin of where you, as a visitor come from (search engine, search keyboard, link, (…) and where you go after your visit)

Via technical cookies, we are able:

  • To check if your browser supports Flash or not, and can therefore display these fonts and content

Privacy Statement regarding cookies

The cookies used by Alpha Card do not allow a person to be identified individually. Cookies do not contain any personal information so it cannot link you as a person to any name or surname. Only the IT system on which the cookie is stored can be identified via its IP address.

The cookies are stored on your hard disk for a maximum of one year. You can delete cookies at any time by using standard features foreseen by your browser. We also kindly refer to Alpha Card General Privacy Statement which can be found here.

Authorize or block cookies?

Most internet browsers are automatically configured to accept cookies. However, you can configure your browser to authorize or block cookies.

In the event of refusing cookies to be stored, Alpha Card cannot guarantee you to access all the services on its website.

Queries

If you have any questions about how we use cookies which are not answered by this Cookie policy, please write to us or contact Customer Services.

Changes

This Cookie policy is regularly reviewed to make sure that it is accurate and up to date. We reserve the right to modify or otherwise update this Cookie policy from time to time and these changes will be posted on our website. We encourage you to visit this page regularly to ensure that you are aware of any changes we have made. However, if we make any significant changes to the way we use cookies on our website, we will endeavour to specifically draw these changes to your attention.

Third Party

Some of our performance cookies are managed for us by third parties, or the information is collected by, shared with or stored by third parties. Where this is the case, we don’t allow those third parties to use the cookies or the information collected for any purposes other than those set out above. For more information please see “Third party providers and websites” below.

Third party providers and websites

We work with third party providers to maintain and improve our website. We may share information collected by cookies with these providers or allow these providers to collect or store cookie information on our behalf. We seek to ensure that all the providers we work with comply with all applicable data protection laws and requirements. We will not share any of your personal information with these third party providers.

We do not set Alpha Card cookies on any third party websites. We do however advertise Alpha Card products and services on third party websites. Please note we have no control over and are not responsible for the cookies that are set on any third party websites that you may visit, including the websites of any of our advertising affiliates. If you would like more information about the cookies used on third party websites or if you would like to reject or delete cookies from any third party website, please refer to the privacy policy or cookies information on the relevant website.

Use of other websites

When you use links to other websites which we provide to you, we recommend that you read the privacy and cookies policies on those websites. Please note that any choice about cookies that you may have provided on the www.alpha-card.com site will not be honoured on non-Alpha Card websites.