Alpha Card at a glance

Alpha Card is the issuer and acquirer, with an in-house service platform offering payment solutions for Corporate, Consumer and Merchant customers.

As a SEPA licensed issuer and acquirer, Alpha Card Group appeals to a large spectrum of customer segments, offering tailor-made solutions.
Alpha Card Group offers high quality products, marketing intelligence and servicing though the renowned brand of American Express.

Our Values

Ambition We are open to feedback
We care about results / challenges
We are willing to participate
We are dynamic, full of energy and motivated
We offer premium service to every customer
We listen with an open mind and are interested in others
We find a way to do it with a “can do” attitude
Loyalty We keep our promises
We invest in expertise and knowledge
We take ownership to see things through completion
We respect and adapt to client needs
We are caring and show involvement
We show interest
We strive for the nice surprise
People We embrace diversity, showing respect for everyone
We love to and are willing to help
We understand others and accept the difference
We have fun but take work seriously
We are motivating and recognise employees
We are team players, are supportive and know when to ask for help
High Quality We go after excellence in everything we do
We meet the expectations and go one step further where we can
We offer personalised professional customer experience
We share best practices
We focus on continual improvement
Accountability We are available and you can count on us
We build trust
We honesty are Integrity
We deliver on the promise – we do what we say we’re going to do
We take ownership and show interest
We focus on solutions